Question 1

What are the jingles made from?

Accepted Answer

Brass

Question 2

What are the heads you use?

Accepted Answer

Kangaroo ‘white’ or ‘clear’. White heads have a creamy texture and appearance. Clear heads have a translucent appearance and are slightly thinner.

Question 3

Is there a wait time?

Accepted Answer

Yes, as each instrument is custom made and personalised, they are built as orders come in.  Jingles spend at least  four weeks in the  jingleVAULT™ before being set into their frame.

Question 4

What are the shipping options?

Accepted Answer

Within Australia I use Australia Post Express service with tracking. International shipping with tracking by post or courier.

Question 5

Can you combine shipping for orders of more than one instrument?

Accepted Answer

Yes

Question 6

Can you make an instrument with different size jingles?

Accepted Answer

Yes

Question 7

Can you bundle more than one instrument and save 10%

Accepted Answer

Yes

Question 8

How do I contact your company if my question isn’t answered here?

Accepted Answer

Contact GbD Tambourine via email (gbdtambourines@gmail.com). We aim to reply back within 48 hours.

Question 9

What is tambourineLAB?

Accepted Answer

tambourineLAB is my creative mindspace and workshop where I experiment and discover new ideas and where they come to life.

tambourineLAB instruments are made in the city of Maroondah, East of Melbourne. We pay our respects to the traditional owners of the land where these instruments are built - the land of the Wurundjeri Woiwurring people of the Kulin Nation, their elders past, present and emerging. Maroondah is an Aboriginal word for ‘throwing’ and Maroon is a word for ‘leaves’. (Courtesy of Maroondah City Council, Acknowledgement of Country 2020).

Frequently asked questions